Concierge Delivery
Save gas, save time, save the earth
EcoClean is proud to offer free pickup and delivery throughout the Austin area.
How it Works
- Schedule a pickup
- Set your bag out
- We pick up your clothes
- We clean your clothes
- We charge your card on file
- We drop off your clothes
- 1
- 2
- 3
- 4
- 5
- 6
Our Routes
We currently have two route schedules: Monday/Thursday and Tuesday/Friday. You can set your account for an automatic pick-up from your home or office each week or email, call or text us on those weeks when you have a pick-up.
The Details
Scheduling: Please schedule your pick-up by 9 a.m. or call on a prior day.
Minimum Order: A minimum of 3 “wet cleaning” items is required for a pick-up. 2 laundered shirts or pants are equivalent to 1 “wet cleaned” item.
Bad Weather: If the area is experiencing bad weather (snow, ice, very strong winds) on the day of your delivery, we will delay the delivery or pick up of your order until the next delivery or pick up day to ensure our driver and your clothes are safe.
Holidays: We are closed on the following holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas & New Year’s Day. If your pick-up/delivery day falls on a holiday, your order will be picked-up/delivered on your following route day.
Stains & Special Attention: We inspect every garment as it comes in and easily catch most stains. If you would like to call our attention to a particular issue, please include a note with your order with specific instructions or feel free to call us.
Garments: We are unable to clean leather, fur, vintage items, damaged fabrics or items colored with unset dyes (Indian silks, Guatemalan cottons, etc.). In the event that we receive an item that cannot be cleaned, we will return the item at no charge.
Repair & Alteration: We do not offer repair or alteration services.
