Life gets busy, and sometimes laundry falls to the bottom of the priority list. To make it easy on you, EcoClean is pleased to provide a wash and fold service in Austin to take care of all your laundering needs. Our on-demand services are a game changer for busy individuals, that provides great laundry care without sacrificing your time.
To get the most out of our wash and fold laundry service, we have some helpful do’s and don’ts to make it work as smoothly as possible.
Do: Take Advantage of our 24-hour Turnaround Time
Need your laundry done quickly? No problem! EcoClean is pleased to offer a 24-hour turnaround time for all your laundry needs. Simply let us know that you require expedited service for your dry cleaning during booking and our friendly delivery drivers will pick-up your garments and return them in one business day. We are happy to provide quick, quality laundering for your dry cleaning, so feel free to request a quick turnaround time if necessary and we’ll see what we can do.
Don’t: Separate your Garments
Instead of taking the time to separate your items, leave the sorting to our team. Our cleaners are experts at assessing the needs of your clothing and linens, and can properly assort them based on their cleaning specifications, fabric type, and soil level. Simply bundle up all your items in the provided bag and we’ll take care of the rest.
Do: Use Free Pick Up and Delivery
Laundry has never been easier with EcoClean’s free pick up and delivery service. If you meet our minimum load size of 3 wet cleaning items then this option is available to you. Leave your clothes in the provided bag and our team will pick up, wash and fold, then deliver your items back to you. Your fresh, clean clothes will be dropped off just two business days after pick up.
Don’t: Leave Stains Untreated
While our team are pros at removing stains, some stains that have been left to settle may not be removable. The longer a stain has been sitting the harder it is to remove it. To protect your garments from permanent stains, send them our way as soon as you notice them. We’re the stain-treatment experts and will do our best to remove all stains and marks from your garments when possible.
Do: Use the Scheduling App
Convenience is at the touch of a button with the EcoClean app. Our app allows you to schedule free pick-up and delivery for your laundry when you want, how you want, Monday through Friday. To download our app:
- Search for EcoClean Austin in the Android or iOs app store
- Download then either create a new account or log in to your EcoClean account
- Verify your information and confirm that contact and payment information is correct
- Choose your pick up and delivery times and let us know any special information about your pieces
- Assemble your items in the provided bag and let us handle the rest
Don’t: Be Afraid to Tell Us Your Preferences
We may be the dry cleaning pros, but you know your garments best. Our service is completely customizable to you! If you have any cleaning, starching, or finishing preferences just let us know and we’ll be happy to accommodate them.
Do: Point Out Stains that Need Treating
While we inspect each and every piece that comes in, do let us know if there are any particular stains or concerns that you have for your items. Wash and fold laundry services cover a high-quality clean, but any stubborn stains will need to be treated with an additional treatment. If this is something you require, you’ll be able to leave detailed notes when service is scheduled via the app or over the phone.
We hope these tips are helpful for getting the most out of our wash and fold laundry service. If you have any questions on this service, you can contact us or visit one of our four locations.